Support
Support information last updated: July 13, 2026
Quick help
A set or meal did not save
- Keep Reploom open and check the Log or History view before entering the item again.
- If an AI-assisted entry appeared, review its saved confirmation card and use Edit or Undo immediately if it is wrong.
- If a workout AI tool is offline, use the manual workout logger. For meals, you can repeat a previously saved meal locally.
- Force-quit and reopen only after checking History, so you do not create an accidental duplicate.
Voice or meal AI is unavailable
Remote AI is off by default. It may be enabled only by a user confirming they are 18 or older after reading the disclosure in Reploom Settings. These optional tools also need an internet connection and the Reploom processing service. Voice transcription, workout parsing, and meal analysis use Groq. A timeout or provider outage does not remove your existing local logs. You can keep training with manual workout logging. The v1 sportswear character is built in and does not upload a personal photo.
Undo or edit a recent entry
Use the visible Edit or Undo action on the recent confirmation card. For older workout entries, open History and select the relevant day. Review the final value after editing; Combat Power is recalculated from the saved activity.
Apple Health
Connect or refresh Apple Health
Open Reploom's Settings tab, find Apple Health, and choose Connect or Sync. Apple controls each requested read/write permission. Reploom cannot see whether Apple has granted individual read permissions; an empty result can mean there is no matching data or that access was not granted.
Change or revoke access
Use the Health app or iOS Settings → Privacy & Security → Health, select Reploom, and change the data types you allow. Revoking access stops new reads and writes but does not delete records already written to Apple Health, local Reploom history, or the last Health-derived snapshot. Use Reploom's Disconnect Apple Health action to clear that snapshot and recompute Combat Power.
Remove a workout or body value from Apple Health
Manage that record in the Apple Health app. Deleting Reploom removes its local container but does not automatically remove records that were already saved to Apple Health.
AI-assisted tools
AI parsing and nutrition values are estimates. Check exercise, load, repetitions, calories, and protein before relying on them. Reploom v1 does not offer remote photo-avatar generation; its sportswear character is built into the app. See the privacy policy's processing table for exactly what is sent.
Data and deletion
- No account: there is no Reploom login or password to delete.
- Local data: deleting Reploom from iOS removes its local app container.
- Apple Health: disconnect in Reploom to clear its snapshot; separately revoke access or delete Health records in Apple's Health app.
- Legacy leaderboard: v1 has no public leaderboard; prior TestFlight participants can remove the old row keyed by their random ID from Settings before deleting the app. A user-chosen handle in that row may itself be identifying.
Product FAQ
Is Combat Power a medical or scientific metric?
No. Combat Power is an original, for-fun training score. It is not a diagnosis, medical advice, a measure of personal worth, or a substitute for professional care.
Does Reploom require an account?
No. The current app uses one local profile. V1 has no public leaderboard. An earlier TestFlight leaderboard used a public handle and random app-generated device ID, not an account credential; its legacy row is removable from Settings.
Does Apple Health data go to the AI service?
No. AI requests contain the selected workout text, voice clip, meal text, or meal photo. A workout parse also includes the display unit and exercise catalog names/IDs needed to match the movement. Reploom does not attach HealthKit records to those requests.
Can I use Reploom offline?
Local history and manual workout logging are designed to work on device. Voice transcription, AI parsing, and meal analysis need Remote AI consent and a network connection and may be unavailable during a provider outage.
Contact and a useful bug report
Email showep12@gmail.com.
A useful report should include:
- Reploom version and build number;
- iPhone model and iOS version;
- the screen and action that failed;
- the exact message shown; and
- whether the issue happens again after reopening the app.
Do not email Health records, diagnoses, full meal photos, voice recordings, passwords, or other sensitive data unless support specifically explains why it is necessary.
Support messages are handled in Gmail and retained only as long as needed to resolve the request, protect the service, or meet a legal obligation. They are manually deleted when no longer needed and may be deleted earlier on request unless security or law requires retention.